Inspection outcome: Standards met
Last inspection: 12/01/2023
Pharmacy context
This is a community pharmacy in the town of Cambuslang on the outskirts of Glasgow. Its main activities are dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy delivers medication to people at home and residing in a care home. It supplies people’s medication in multi-compartment compliance packs to help them take their medicines. And it also provides the NHS Pharmacy First service.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately identifies and manages the risks associated with its services. Team members have access to a set of written procedures to help support them in managing the pharmacy's services safely. Team members keep most of the records they need to by law, and they keep people's confidential information safe. Team members are suitably equipped to help safeguard vulnerable adults and children.
Principle 2. Staff
The pharmacy team members have the skills to effectively provide the pharmacy's services. The pharmacy supports them to make changes to improve the way the pharmacy operates. Team members feel comfortable in raising professional concerns and giving feedback.
Principle 3. Premises
The pharmacy keeps its premises clean and secure. And they are suitable for the services the pharmacy provides for people.
Principle 4. Services, including medicines management
The pharmacy team manages and delivers the pharmacy’s services well. And it makes its services easily accessible to people. The pharmacy sources its medicines from recognised suppliers, and it suitably stores and manages them to ensure they are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for its services. And it uses its equipment appropriately to protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |