Inspection outcome: Standards met
Last inspection: 23/11/2022
Pharmacy context
This is a community pharmacy located inside a health centre in the town of Dewsbury, West Yorkshire. The pharmacy sells over‐the‐counter medicines and dispenses NHS and private prescriptions. It delivers medicines for some people to their homes. The pharmacy dispenses medicines in multi-compartment compliance packs to some people living in their own homes and provides a substance misuse service.
Inspection summary findings
Principle 1. Governance
The pharmacy has up-to-date processes in place to help the pharmacy team effectively and safely manage the risks with the services it provides to people. Team members keep the records they need to, and they keep people’s private information safe. They have the knowledge to help protect vulnerable people who use the pharmacy. And they discuss the mistakes they make while dispensing to help them learn and prevent similar mistakes from happening again.
Principle 2. Staff
The pharmacy adjusts its staffing during periods of change to help the team to continue to complete the work. Pharmacy team members have the qualifications and skills to provide the pharmacy's services. And the pharmacy supports them to make changes to improve the way the pharmacy operates. Team members feel comfortable in raising professional concerns and giving feedback to contribute to improving the pharmacy’s services.
Principle 3. Premises
The pharmacy is clean and properly maintained and the premises are suitable for the services provided. It has a suitable room which team members can use to speak to people privately.
Principle 4. Services, including medicines management
The pharmacy team manages and delivers the pharmacy’s services well. And it makes its services easily accessible to people. The pharmacy sources its medicines from recognised suppliers, and it manages its medicines appropriately to make sure they are suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for its services. And it uses its equipment appropriately to protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |