Inspection outcome: Standards met
Last inspection: 23/02/2022
Pharmacy context
The pharmacy is located on a small parade of shops in a largely residential area. The people who use the pharmacy are mainly younger families. The pharmacy receives around 99% of its prescriptions electronically. The pharmacy provides a range of services, including the New Medicine Service, and vaccinations for Covid and flu. It also provides medicines as part of the Community Pharmacist Consultation Service. The inspection was carried out during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately identifies and manages the risks associated with its services to help provide them safely. It records and regularly reviews any mistakes that happen during the dispensing process. And it uses this information to help make its services safer and reduce any future risk. The pharmacy protects people’s personal information well. And people can provide feedback about the pharmacy’s services. Team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. They undertake ongoing training to support their learning needs and maintain their knowledge and skills. And they are often allowed time in work to complete it. They can raise any concerns or make suggestions which means that they can help improve the systems in the pharmacy. The team members can take professional decisions to ensure people taking medicines are safe.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and manages them well. The pharmacy gets its medicines from reputable suppliers and stores them properly. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use. People with a range of needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
Pharmacy details
Unit 4, Castle Hill Local Centre
69 Cherry Orchard
Ebbsfleet Valley
Swanscombe
DA101AD
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |