Inspection outcome: Standards met
Last inspection: 14/10/2020
Pharmacy context
This is a distance selling pharmacy located in Nuneaton, Warwickshire. It dispenses NHS prescriptions predominantly to residents living in a care home and in sheltered housing. And it also supplies medicines in multi-compartment compliance packs to a small number of people living at home. The pharmacy is closed to the public and medicines are delivered to people by delivery drivers. The inspection was undertaken during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services adequately. It keeps the records it needs to by law to show that medicines are supplied safely and legally. Members of the pharmacy team protect people’s personal information appropriately. And they know how to respond to any concerns about vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to manage its current workload safely. And they have access to training resources to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy’s premises are adequate for the services it provides. But its overall organisation and tidiness could be improved.
Principle 4. Services, including medicines management
The pharmacy largely provides its services safely. It gets its medicines from licensed wholesalers and it takes the right action in response to safely alerts and recalls. But the pharmacy could do more to make sure that its stock medicines are well organised, stored appropriately and its date checking procedures are robust.
Principle 5. Equipment and facilities
Members of the pharmacy team have access to the appropriate equipment and adequate facilities to provide the pharmacy’s services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |