Inspection outcome: Standards met
Last inspection: 21/03/2024
Pharmacy context
The pharmacy is located in a row of shops in a village. The pharmacy dispenses NHS prescriptions and supplies some people with medicines in multi‐compartment compliance packs to help them manage their medicines. It also provides a seasonal flu vaccination service, the NHS Pharmacy First service and a blood pressure check service.
Inspection summary findings
Principle 1. Governance
The pharmacy is good at recording and regularly reviewing any mistakes that happen during the dispensing process. And it uses this information to help minimise any future risks and help make its services safer. Its team members understand their role in protecting vulnerable people. The pharmacy regularly seeks feedback from people who use the pharmacy. And it keeps its records up to date and in line with requirements.
Principle 2. Staff
The pharmacy is good at helping staff keep their knowledge and skills up to date. Team members get regular feedback and they are supported when doing accredited courses. The pharmacy has enough trained staff to provide its services effectively.
Principle 3. Premises
The pharmacy's premises are clean, secure and provide a safe environment to deliver its services. People using the pharmacy can have a conversation with its team members in a private area.
Principle 4. Services, including medicines management
The pharmacy takes steps to ensure that people with a wide range of needs can access its services. It provides its services safely and manages them well. The pharmacy highlights prescriptions for higher‐risk medicines so that there is an opportunity to speak with people when they collect these medicines. The pharmacy gets its medicines from reputable suppliers and stores them properly. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services. Equipment is kept clean and is ready to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |