Inspection outcome: Standards met
Last inspection: 03/02/2020
Pharmacy context
The pharmacy is located on a small parade of shops in a residential area near to a large town, and close to the M25 motorway. This is one of two independent pharmacies owned by the same family. The pharmacy offers a variety of services. And provides multi‐compartment compliance packs to around ten people who live in their own homes and substance misuse medications to around ten people.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy identifies and manages the risks associated with its services. It protects people’s personal information well and people can feedback about the pharmacy’s services. The pharmacy keeps the records it needs to keep by law, to show that its medicines are supplied safely. And team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. And they undertake training for their role. Team members discuss any mistakes openly so that they can learn from them. But the pharmacy could do more to ensure that team members are enrolled on accredited pharmacy courses in a timely manner.
Principle 3. Premises
The premises generally provide a safe and secure environment for the pharmacy's services. But the pharmacy could do more to keep the dispensary free from unnecessary clutter.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them well. The pharmacy gets its medicines from reputable suppliers and largely stores them properly. And it responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use. People with a range of needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |