Day Night Pharmacy (1108268)

Inspection summary findings

Principle 1. Governance

The pharmacy manages risks adequately and team members take some action to learn from their mistakes and improve patient safety. The pharmacy keeps the records it needs to by law, but some information is missing so team members may not always be able to show what has happened. Pharmacy team members understand how to keep people’s private information safe and raise concerns to protect vulnerable people.

Principle 2. Staff

Pharmacy team members receive training for the jobs that they do. They complete some ongoing training to help them keep up to date. But they do not always get regular reviews and feedback, so they might not always identify gaps in their knowledge and receive enough support. Team members can raise concerns about pharmacy standards.

Principle 3. Premises

The pharmacy provides a suitable environment for the delivery of healthcare services.

Principle 4. Services, including medicines management

The pharmacy’s services are suitably managed and team members make some checks to help make sure that people on high-risk medicines know how to take them properly. The pharmacy sources medicines safely. But it could carry out more checks and keep better records to show that it stores medicines appropriately and makes sure that they are suitable for supply.

Principle 5. Equipment and facilities

The pharmacy has the equipment that it needs to provide its services safely.