Inspection outcome: Standards met
Last inspection: 28/05/2019
Pharmacy context
This is a community pharmacy situated on a main road. It serves a diverse local community. The pharmacy dispenses NHS prescriptions. It also supplies medicines in multi-compartment compliance trays to help people take their medicines safely. And it offers other services including a delivery service, flu vaccinations and Medicine Use Reviews.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages most of the risks associated with its services. The pharmacy’s team members record their mistakes and review these in detail. The pharmacy generally keeps the records it is required to by law and team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy team are under some pressure to manage their workload but are currently coping well. Members of the team are provided with training resources, but they do not always have time set aside to complete them. This may reduce the opportunities they have to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy is maintained and secured properly and provides an environment that is suitable for its services.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy's services. The pharmacy has some systems in place for making sure that its services are organised. And it generally provides them safely. But people taking some higher-risk medicines might not get all the information they need to take their medicines safely. The pharmacy generally manages medicines well to make sure that they are safe for people to use.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |