Inspection outcome: Standards met
Last inspection: 12/02/2024
Pharmacy context
This pharmacy is located within the same building as a GP practice, in East London. It serves a mixed local population. The pharmacy mainly dispenses NHS prescriptions and provides several services, including an anticoagulant clinic, ambulatory blood pressure measuring, and the Pharmacy First service. It provides medicines in
multi-compartment compliance packs for people who need this additional support.
And it delivers medicines to some people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services. It keeps the records it needs to by law, so it can show that supplies are made safely and legally. People who use the pharmacy can provide feedback and the pharmacy team members have received training to help them protect the welfare of vulnerable people. When a dispensing mistake occurs, team members react appropriately.
Principle 2. Staff
There are enough staff to manage the pharmacy's workload, and team members are appropriately trained for the jobs they do. Members of the pharmacy team have opportunities to discuss ideas to help them to improve the pharmacy's services.
Principle 3. Premises
The premises are suitable for the pharmacy’s services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy has a range of services which are accessible to people, and it provides them in a safe way. It obtains its medicines from reputable sources and stores as well as manages its medicines appropriately. Team members identify people taking higher‐risk medicines so that they can be given any extra information they may need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |