Inspection outcome: Standards met
Last inspection: 22/09/2022
Pharmacy context
The pharmacy is in a parade of shops in a residential area in the suburbs of York. Pharmacy team members dispense NHS prescriptions and sell a range of over‐the‐counter medicines. They provide medicines to people in multi‐compartment compliance packs to help them take their medicines safely. And they deliver medicines to people’s homes. The pharmacy provides seasonal flu vaccinations for people.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages risks to its services. And it has the documented procedures it needs to help pharmacy team members manage risks effectively. Pharmacy team members understand their role to help protect vulnerable people. And they suitably protect people’s confidential information. Team members appropriately learn from errors and
make some changes to improve the safety of their services. But as their analysis of errors is basic this means they may miss out on opportunities to reflect and learn from
their mistakes.
Principle 2. Staff
Pharmacy team members have the right qualifications and skills for their roles and the services they provide. They complete appropriate training regularly to help keep their knowledge up to date. Pharmacy team members feel comfortable discussing ideas and issues. And they feel well supported in their roles.
Principle 3. Premises
The pharmacy is clean and properly maintained. It provides a suitable space for the services provided. The pharmacy has a suitable room where people can speak to pharmacy team members privately.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to people, including people using a wheelchair. The pharmacy has systems in place to help provide its services safely and effectively. It sources its medicines appropriately. And pharmacy team members store and manage these medicines properly. And they provide people with the necessary information to help them take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment available, which it properly maintains. And it manages and uses the equipment in ways that protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |