Day Lewis Pharmacy (1032613)

Inspection summary findings

Principle 1. Governance

The pharmacy adequately identifies and manages the risks associated with its services. It is good at recording and reviewing mistakes that happen during the dispensing process. And this gives team members opportunities to learn and make the pharmacy’s services safer. They generally protect people’s personal information well. And they know how to protect vulnerable people. The pharmacy largely keeps the records it needs to by law, to show that medicines are supplied safely and legally.

Principle 2. Staff

The pharmacy has enough staff to provide its services safely. And team members do the right training for their roles. They do ongoing training to help them keep their knowledge and skills up to date. And they are able to take professional decisions to help keep people safe. Staff are comfortable about raising any concerns or make suggestions. And they have regular meetings to discuss any issues as they arise.

Principle 3. Premises

The premises are clean and tidy, and they are suitable for the pharmacy’s services. Team members have enough space to dispense safely. People can have a conversation with a team member in a private area. And the premises can be secured from unauthorised access.

Principle 4. Services, including medicines management

The pharmacy provides its services safely and manages them well. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use. People with a range of needs can access the pharmacy’s services. The pharmacy gets its medicines from reputable sources and generally stores them properly. And it regularly date-checks its stock. This reduces the chance that people are supplied with medicines which are past their ‘use-by’ dates.

Principle 5. Equipment and facilities

The pharmacy has the right equipment for its services and it generally maintains it well. It uses its equipment to help protect people’s personal information.