Inspection outcome: Standards met
Last inspection: 28/11/2019
Pharmacy context
This is a community pharmacy situated at the end of a parade of shops in a residential area of Chandler’s Ford in Eastleigh. The pharmacy dispenses NHS and private prescriptions. It offers a few services such as Medicines Use Reviews (MURs), the New Medicine Service (NMS), seasonal flu vaccinations and delivers medicines. The pharmacy also provides multi-compartment compliance aids to people in their own homes. And, it provides medicines to a few residential care homes.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy identifies the risks associated with its services appropriately. The pharmacy protects people's private information well. The team understands how to protect the welfare of vulnerable people. Members of the pharmacy team monitor the safety of their services by recording their mistakes and learning from them. And, the pharmacy adequately maintains most of its records in accordance with the law. But, they don’t always record enough detail, which could mean that they may not have enough information available if problems or queries arise in the future.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members are suitably trained or undertaking the appropriate training. They understand their roles and responsibilities. And, they keep their skills and knowledge up to date by completing regular training.
Principle 3. Premises
The pharmacy's premises generally provide a professional environment for the delivery of its services. The premises are largely clean and secure.
Principle 4. Services, including medicines management
The pharmacy delivers its services safely and effectively. Its team members are helpful. The pharmacist actively looks for ways to make the pharmacy’s services easily accessible for everyone. The pharmacy sources, stores and manages its medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities it needs to provide its services safely. Its equipment is largely kept clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |