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Pharmacy inspections

Inspection reports and learning from inspections

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Day Lewis Pharmacy (1028896)

GPhC Reference 1028896

Inspection outcome: Standards met

Last inspection: 30/04/2019

Pharmacy context

This is an independent community pharmacy situated on the high street of a small suburban commuter village, close to Ascot. Most people who visit the pharmacy live locally. It is a family-run business and has been under the same ownership for more than 30 years. Retails sales and NHS dispensing are the main activities, but the pharmacy offers some other NHS funded services including Medicine Use Reviews (MURs) and NHS Urgent Medicine Advanced Supply Service (NUMSAS). It also has a private travel clinic.

Inspection summary findings

Principle 1. Governance

Standards met

Pharmacy team members follow written procedures to help ensure that they complete tasks safely. They usually record and review their mistakes so that they learn from them, and they make changes to prevent them happening again. Team members understand how to identify and support vulnerable people.  And they complete training so they know how to keep people’s information safe. But confidential information is not always stored as securely as it could be, so there is a chance it may be accessible to other people.

Principle 2. Staff

Standards met

The pharmacy has the right staffing levels and skill mix to meet its business needs. Pharmacy team members work well together and are comfortable raising concerns and providing feedback. They complete some ongoing training to keep their knowledge and skills up to date.

Principle 3. Premises

Standards met

The pharmacy is professional in appearance​ and provides a suitable environment for the delivery of healthcare services.

Principle 4. Services, including medicines management

Standards met

The pharmacy makes its services accessible and manages them effectively, so people receive appropriate care. It obtains medicines from licensed suppliers. And it carries out some checks to make sure that medicines are in good condition.​

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services.

Pharmacy details

58 High Street
Sunninghill
ASCOT
SL59NF
England

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View inspection report (PDF 114.2KB)

What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards