Inspection outcome: Standards met
Last inspection: 12/01/2023
Pharmacy context
The pharmacy is located within a parade of shops in a town centre close to a station. The pharmacy is open extended hours. It provides a range of services, including the New Medicine Service and flu vaccinations. It also supplies medications in multi‐compartment compliance packs to some people who live in their own homes to help them manage their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy's working practices are generally safe and effective. People who use the pharmacy can give feedback on its services. The pharmacy mainly keeps the records it needs to by law so that medicines are supplied safely and legally. And the pharmacy team knows how to help protect the welfare of vulnerable people. It generally protects people’s personal information appropriately. Team members respond appropriately when mistakes happen during the dispensing process.
Principle 2. Staff
The pharmacy has enough
team members to dispense and supply its medicines safely, and they work
effectively together and are supportive of one another. Team members are given
some ongoing training to keep their knowledge and skills up to date. But they
are not always enrolled on suitable formal accredited training courses in a
timely manner.
Principle 3. Premises
The pharmacy's premises provide an appropriate environment to deliver its services from. And its premises are suitably clean and secure.
Principle 4. Services, including medicines management
People can access the pharmacy’s services. The pharmacy has some systems in place for making sure that its services are organised. It orders its medicines from reputable sources and largely manages them properly.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide services safely. And it keeps them clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |