Inspection outcome: Standards met
Last inspection: 21/11/2022
Pharmacy context
The pharmacy is an independent, traditional community pharmacy in the historic village of Dunkeld. It provides a range of services including dispensing prescriptions and selling over-the-counter medicines. It provides a selection of other services including a prescription collection service and a medicines’ delivery service. It also provides emergency hormonal contraception. And it supplies medicines on the NHS Pharmacy First and Pharmacy First Plus services.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services well. Team members respond appropriately when mistakes happen. And they take suitable action to prevent mistakes in the future. The pharmacy has written procedures in place to help ensure that its team members work safely. And the team follows them. The pharmacy has insurance to cover its services. And it generally completes the records it needs to by law. The pharmacy team knows how to protect the safety of vulnerable people. And it protects people’s private information appropriately.
Principle 2. Staff
The pharmacy manages its workload safely and effectively. And its team members support one another. They are comfortable providing feedback to one another, so that they can improve the quality of the pharmacy's services. The pharmacy team has an appropriate range of skills and experience to support its services. And team members receive sufficient feedback and coaching to help them develop their knowledge and skills satisfactorily.
Principle 3. Premises
The pharmacy’s premises provide a suitable environment for people to receive its services. Although the space is small, the pharmacy is tidy and organised. And it is sufficiently clean and secure.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. And makes them adequately accessible for people. The pharmacy team gets its medicines and medical devices from appropriate sources. And it stores them properly. Team members make the necessary checks to ensure that the pharmacy’s medicines and devices are safe to use to protect people’s health and wellbeing. And
they support people
with suitable advice and healthcare information.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide services safely. And it keeps them clean. The team uses its facilities and equipment to keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |