Inspection outcome: Standards met
Last inspection: 08/12/2022
This is a community pharmacy in Billingham, Cleveland. It dispenses both NHS and private prescriptions and sells a range of over-the-counter medicines. The pharmacy offers a medicines delivery service. It supplies medicines in multi-compartment compliance packs to people living in their own home. And people can get a winter flu vaccination from the pharmacy.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies and manages the risks associated with its services. It has written procedures that the pharmacy team follows. And the pharmacy has appropriate insurance to protect people if things do go wrong. It completes the records it needs to by law. Pharmacy team members openly discuss mistakes they make, and they take suitable action to prevent future mistakes. They complete relevant training to help protect vulnerable people.
Principle 2. Staff
The pharmacy team members have the appropriate training and skills to provide the pharmacy's services safely and effectively. They work well together and manage their workload well. The pharmacy team members complete training to keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy provides a safe and secure environment for people to receive healthcare. The premises are adequately maintained and suitable for the services the pharmacy provides. It has a good-sized sound-proofed room where people can have private conversations with the pharmacy’s team members.
Principle 4. Services, including medicines management
The pharmacy provides services that people can easily access. And it has working practices which promote safe and effective delivery of its services. The pharmacy delivers medicines to people’s homes and keeps records to show that it delivers the right medicine to the right person. The pharmacy gets its medicines from reputable sources. And it manages and stores them properly.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And the team makes sure the equipment it uses is clean.
3 Station Road
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies
|The pharmacy has not met one or more of the standards for registered pharmacies
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards
|The pharmacy meets all the standards
|The pharmacy has not met one or more standards