Inspection outcome: Standards met
Last inspection: 29/03/2023
Pharmacy context
This is a pharmacy in the small village of Dalrymple in Ayrshire. Its main activities are dispensing NHS prescriptions and providing medicines for people in multi-compartment compliance packs to help them take their medicines correctly. The pharmacy benefits from pharmacist prescribers who provide the NHS Pharmacy First Plus service, where people can seek advice and treatment for a range of illnesses. This includes for urinary tract infections and ear, nose, and throat conditions. The pharmacy has private vaccination clinics, for travel and influenza. And it provides a prescription collection and delivery service.
Inspection summary findings
Principle 1. Governance
The pharmacy has processes in place to help identify and manage risks with its services. And it has suitable written procedures for most of its services. Team members appropriately record and reflect on any errors. And they share learnings to help prevent it happening again. They mostly keep the records they are required to. Team members know when to act to protect vulnerable people in their community. And they keep people's private information secure.
Principle 2. Staff
The pharmacy has suitably trained team members who work safely and effectively to manage the workload. And team members complete regular training relevant to their roles. They feel comfortable raising concerns if necessary and making suggestions to improve working practices.
Principle 3. Premises
The premises are clean and tidy and provide a suitable space for the pharmacy's services. It has a suitably sized soundproofed room where people can have private conversations with team members and access services with the pharmacist.
Principle 4. Services, including medicines management
The pharmacy provides a wide range of services for people in the local community. And it manages these services safely and effectively. The pharmacy checks people accessing its services receive appropriate care. And it works well with people's regular prescriber to keep them informed. Pharmacy team members store and manage medicines as they should.
Principle 5. Equipment and facilities
The pharmacy has appropriate equipment for the services it delivers. And it uses its equipment and facilities to maintain people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |