Inspection outcome: Standards met
Last inspection: 24/10/2022
Pharmacy context
This is a community pharmacy in a parade of shops. The surrounding area is largely residential. The pharmacy mainly dispenses NHS prescriptions and offers other services such as Covid vaccinations and medication deliveries. It provides some medications in multi-compartment compliance packs to people who need help taking their medicines.
Inspection summary findings
Principle 1. Governance
The
pharmacy adequately manages the risks associated with its services. Its team
members record and discuss mistakes that happen in the dispensing process, to
help make the pharmacy’s services safer. It generally keeps the records
it needs to by law. And its team members know how to protect the welfare of a vulnerable
person. The pharmacy mostly protects people’s personal information well.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. They undertake some ongoing training to help keep their knowledge and skills up to date. And they feel comfortable about raising concerns or making suggestions. The pharmacy does not always check that agency staff have done the required training. So, it could be harder for the pharmacy to show that these staff have the skills and knowledge they need to do their roles effectively.
Principle 3. Premises
The premises are suitable for the pharmacy’s services, and they are kept secure. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and makes sure that they are accessible to people with a range of needs. It gets its medicines from reputable sources and stores them properly. It takes the right action in response to safety alerts, so that people get medicines and medical devices that are safe to use. The pharmacy does not always highlight prescriptions for higher-risk medicines. So, staff may miss out on opportunities to give people taking these medicines the information they need to help them take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protected people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |