Inspection outcome: Standards met
Last inspection: 28/08/2024
Pharmacy context
This is a community
pharmacy within a health centre in Shotts, Lanarkshire. Its main activity is
dispensing NHS prescriptions. It provides some services including NHS Pharmacy
First and NHS Pharmacy First Plus. It has a delivery service, taking medicines
to people in their homes.
Inspection summary findings
Principle 1. Governance
The pharmacy’s written
procedures help team members manage risk and provide services safely. Team
members record errors made during the dispensing process and take steps to
learn from them and make changes to help prevent the same mistake from
happening again. They keep the records required by law and they keep people’s
private information secure. They know how to respond effectively to concerns
for the welfare of vulnerable adults and children.
Principle 2. Staff
The pharmacy has enough
suitably skilled team members to help manage the workload. Team members
complete ongoing training and are given opportunities to develop their skills
and knowledge. They suitably respond to requests for sales of medicines and
support people with their healthcare needs.
Principle 3. Premises
The pharmacy premises are
clean, secure and suitable for the services it provides. It has appropriate
facilities for people requiring privacy when accessing services.
Principle 4. Services, including medicines management
The pharmacy manages the
delivery of its services safely and effectively. Team members source medicines
from recognised wholesalers and complete suitable checks on medicines to ensure
they remain fit for supply. They provide people with the necessary information
to help them take their medicines safely. And they respond appropriately to
alerts about the safety of medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services. Team members use the equipment in a way that protects people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |