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Pharmacy inspections

Inspection reports and learning from inspections

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County Pharmacy (1085757)

Inspection outcome: Standards met

Last inspection: 19/03/2024

Pharmacy context

This is a community pharmacy situated in the village centre. Most of its activity is dispensing NHS prescriptions and selling medicines over the counter. The pharmacy supplies medicines in multi‐ compartment compliance packs to people who live in their own homes. It also provides the NHS ‘Pharmacy First’ service.

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy identifies and manages the risks associated with the provision of its services. And the pharmacy keeps the records it needs to by law. Its team members have defined roles and accountabilities. The pharmacy manages people’s electronic personal information safely and it has procedures to learn from its mistakes. But because it does not always record its mistakes, it might miss opportunities to improve its ways of working.

Principle 2. Staff

Standards met

There are enough team members to manage the pharmacy’s workload. They are suitably trained for the roles they undertake, and they are given opportunities to develop in their roles. They are able to raise concerns if needed.

Principle 3. Premises

Standards met

The pharmacy keeps its premises safe, secure, and mainly appropriately maintained. And people visiting the pharmacy can have a conversation with a team member in private.

Principle 4. Services, including medicines management

Standards met

The pharmacy's healthcare services are suitably managed and are accessible to people. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely and it knows the right actions to take if medicines or devices are not safe to use, to protect people’s health and wellbeing.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs for the services it provides. It maintains its equipment so that it is safe to use.

Pharmacy details

14 Stretton Court
Stretton Road
Great Glen

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards