Inspection outcome: Standards met
Last inspection: 23/11/2021
Pharmacy context
This is a locally owned independent pharmacy next to a doctor’s surgery in Cosham on the outskirts of Portsmouth. It dispenses people’s prescriptions, sells over-the-counter medicines and offers healthcare advice. It supplies some medicines in multi-compartment compliance aids for people who find it difficult to manage their medicines. It also offers a delivery service to those who can’t visit the pharmacy in person. Most people using the pharmacy’s services live in the local area.
Inspection summary findings
Principle 1. Governance
The pharmacy has up-to-date written instructions which tell its team members how to complete their tasks safely. It has made some suitable adjustments to those instructions to help prevent the spread of COVID-19. The pharmacy keeps satisfactory records of any mistakes made during the dispensing process. It also makes sure the whole team learns from those mistakes. It has appropriate insurance in place to help protect people if things do go wrong. Members of its team are clear about their roles and responsibilities. They work to professional standards, identifying and generally managing risks effectively. The pharmacy satisfactorily manages and protects people’s confidential information, and it tells them how their information will be used. Team members also understand how they can help to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members are appropriately trained and work well together, supporting each other. They have a satisfactory understanding of their role and how they can help people with their medicines. They are suitably aware of the risks involved in selling some medicines and know when to involve the pharmacist.
Principle 3. Premises
The pharmacy’s premises provide a professional, safe and secure environment for people to receive its services. It has made suitable adjustments to its premises to help minimise the spread of COVID-19, helping to protect both its team members and people visiting the pharmacy.
Principle 4. Services, including medicines management
The pharmacy provides a range of services which it delivers in a safe and effective manner. And people with a range of needs can easily access them. The pharmacy keeps its records well organised so that information is easy to find. It sources, stores and manages its medicines safely. It has a well-organised compliance aid service with detailed records keeping track of each one. The pharmacy makes sure that all the medicines it supplies are fit for purpose, responding adequately to drug alerts or product recalls.
Principle 5. Equipment and facilities
The pharmacy has the right equipment for the range of services it provides, and it makes sure that it is kept clean and suitably maintained. The pharmacy keeps people’s private information safe.
Pharmacy details
Cosham Park House Surgery
Cosham Park Avenue
PORTSMOUTH
PO63BG
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |