Cornwell's Chemists (1105665)

Inspection summary findings

Principle 1. Governance

The pharmacy manages the risks associated with its services to make sure people receive appropriate care. Members of the pharmacy team follow written procedures to make sure they work safely. They record their mistakes so that they can learn from them, and they make changes to reduce the risk of the same sort of mistakes from happening again. The pharmacy team keeps people’s information safe and team members understand their role in supporting vulnerable people.

Principle 2. Staff

The pharmacy has enough team members to manage the workload and the services that it provides. The team members plan absences in advance, so the pharmacy has enough cover to provide the services it offers. They work well together, and they know who to speak to if they need to raise concerns or make suggestions.

Principle 3. Premises

The pharmacy is clean and tidy, and it provides a suitable environment for the delivery of healthcare services. It has a consultation room, so that people can speak to the pharmacy team members in private when needed.

Principle 4. Services, including medicines management

The pharmacy offers a range of healthcare services which are easy for people to access. It manages its services and supplies medicines safely. The pharmacy obtains its medicines from licensed suppliers, and stores them securely and at the correct temperature, so they are safe to use. People receive advice about their medicines when collecting their prescriptions. The team supplies medicines in multi-compartment compliance packs for those who may have difficulty managing their medicines.

Principle 5. Equipment and facilities

The pharmacy has the equipment it needs to provide services safely. The pharmacy team stores and uses the equipment in a way that keeps people’s information safe.