Cordeve Dispensing Chemists (1031350)

Inspection summary findings

Principle 1. Governance

The pharmacy generally provides its services safely. Its team members undertake regular training to keep people’s information safe. They record and learn from their mistakes to help make the pharmacy’s services safer for people. The pharmacy generally maintains the records that it must keep by law. But some records are incomplete. So, it may not always be able to show exactly what happened if any problems arise.

Principle 2. Staff

The pharmacy team manages the workload within the pharmacy well. And team members use their professional judgement to make decisions in the best interest of people. But they are not always given time set aside for training. This could limit the opportunities they have to keep their knowledge and skills up to date.

Principle 3. Premises

The premises are generally clean, secure, and maintained to a level of hygiene appropriate for the pharmacy’s services.

Principle 4. Services, including medicines management

Pharmacy services are generally delivered in a safe and effective manner. The pharmacy obtains medicines from reputable sources, and generally manages them appropriately so that they are safe for people to use. But it does not always give people information leaflets that come with their medicines. And it does not use some of the safety materials (such as warning stickers) for the supply of valproate. This means that people may not always have the information they need to take their medicines safely.

Principle 5. Equipment and facilities

The pharmacy generally has the equipment and facilities it needs for the services it offers.