Inspection outcome: Standards met
Last inspection: 20/07/2022
Pharmacy context
This community pharmacy is
situated in the centre of Redcar, which is a coastal town in Cleveland. The
pharmacy dispenses NHS prescriptions and
private prescriptions. It offers a medicines’ delivery service. The pharmacy
team advises on minor ailments and medicines’ use. And it supplies a range of
over-the-counter medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy mostly identifies and manages the risks associated with its services. It has written procedures that the pharmacy team follows. And it completes all the records it needs to by law. Team members openly discuss errors they make but do not always record the details, so the team may be missing learning opportunities.
Principle 2. Staff
The pharmacy has a team with the qualifications and skills to support its services. Team members work well together, and they support each other to manage the workload. They complete some ad-hoc training to keep their knowledge up to date.
Principle 3. Premises
The pharmacy provides a safe and secure environment for people to receive healthcare. And its premises are bright, clean, and tidy. The pharmacy has rooms where people can have private conversations with members of the pharmacy team.
Principle 4. Services, including medicines management
The pharmacy provides services that people can easily access. Its working practices are safe and effective. It gets its medicines from reputable sources. And members of the pharmacy team carry out checks to make sure the pharmacy’s medicines are safe and fit for purpose. They highlight prescriptions for high-risk medicines to make sure people receive appropriate advice and information to take their medicines safely. And they dispose of people’s unwanted medicines properly.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And its team makes sure the equipment it uses is clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |