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Pharmacy inspections

Inspection reports and learning from inspections

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Coleman & Leigh's Pharmacy (1034617)

Inspection outcome: Standards met

Last inspection: 03/12/2019

Pharmacy context

The pharmacy is situated amongst a small number of other retail shops, in a residential area of Walton, Liverpool. The pharmacy premises are easily accessible for people, with adequate space in the large retail area. The pharmacy sells a range of over-the-counter medicines and dispenses private and NHS prescriptions. And It has a consultation room available for private conversations.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy manages the risks associated with its services and protects peoples’ information. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. And they record things that go wrong, so that they can learn from them. But they do not record all of their mistakes, so they may miss some opportunities to learn.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload safely. The team members are comfortable about providing feedback to the pharmacist. And they receive feedback on their performance. The pharmacy enables its team members to act on their own initiative and use their professional judgement, to the benefit of people who use the pharmacy’s services. But the lack of formal ongoing training could mean their skills and knowledge may not always be up to date.

Principle 3. Premises

Standards met

The pharmacy is clean and tidy. It is a suitable place to provide healthcare. It has a consultation room so that people can have a conversation in private.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are accessible to most people and they are generally well managed, so people receive their medicines safely. But members of the pharmacy team do not always know when high-risk medicines are being handed out. So, they may not always make extra checks or give people advice about how to take them. ​It sources and generally stores medicines safely and carries out some checks to help make sure that medicines are in good condition and suitable to supply.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide services safely. I​t is used in a way that protects privacy. And the electrical equipment is regularly tested for safety purposes.

Pharmacy details

241 Walton Village
LIVERPOOL
L46TH
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards