Inspection outcome: Standards met
Last inspection: 07/07/2022
Pharmacy context
This is a community pharmacy attached to a Medical Centre in Middlesbrough. It dispenses both NHS and private prescriptions and sells a range of over-the-counter medicines. The pharmacy team offers advice to people about minor illnesses and over the counter medicines. It provides covid and seasonal flu vaccinations. It supplies some medicines in multi-compartment compliance packs to people living in their own homes. And it provides a home delivery service.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks appropriately. It has written instructions to help its team works safely. It mostly keeps the records it needs to by law. And it has appropriate insurance to protect people if things do go wrong. People who use the pharmacy can provide feedback to help improve the services they receive. Pharmacy team members understand their role in protecting vulnerable people. And they talk to each other about the mistakes they make so they can learn from them.
Principle 2. Staff
Pharmacy team members have the right qualifications and skills to provide pharmacy services. And they work well together to complete the workload. They complete some ongoing training to keep their knowledge and skills up to date. And they informally discuss any training needs they have.
Principle 3. Premises
The pharmacy provides a
safe and secure environment for people to receive healthcare. And its premises
are bright, clean and tidy. The pharmacy has a suitable room where people can
have private conversations with members of the pharmacy team.
Principle 4. Services, including medicines management
The pharmacy provides services that people can access and that supports their health needs. Its working practices are appropriately safe and effective. Members of the pharmacy team dispose of people's unwanted medicines properly. And they carry out checks to make sure the pharmacy's medicines are safe and fit for purpose. The pharmacy delivers prescription medicines to people's homes and team members keep records to show they deliver the right medicine to the right person. The pharmacy gets its medicines from reputable sources.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And its team makes sure the equipment it uses is clean.
Pharmacy details
Acklam Medical Centre
Trimdon Avenue
Middlesbrough
TS58SB
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |