Inspection outcome: Standards met
Last inspection: 14/02/2024
Pharmacy context
This is a community pharmacy in the town of Cleator Moor, Cumbria. The pharmacy is adjacent to a health centre. Its main services include selling over‐the‐counter medicines, dispensing NHS prescriptions, providing the NHS Pharmacy First and NHS Hypertension Case Finding services. And it delivers medicines for some people to their homes.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately manages the risks with its services and provides them safely and efficiently. It keeps people's sensitive information secure, and team members are well equipped to help safeguard vulnerable adults and children. The pharmacy’s team members follow a process to record the mistakes they make during the dispensing process. And they make some changes to the way they work to reduce the risk of similar mistakes recurring.
Principle 2. Staff
The pharmacy has a skilled and experienced team to help manage its workload. Team members are adequately supported to update their knowledge and skills. They provide feedback on the pharmacy’s services and implement measures to improve efficiency and patient safety.
Principle 3. Premises
The pharmacy premises are suitable for the services provided and the pharmacy maintains them to a high standard. It has private consultation rooms where people can have confidential conversations with a pharmacy team member.
Principle 4. Services, including medicines management
The pharmacy offers a range of services which are easily accessible to people. It manages these services well. The pharmacy’s team members follow robust processes to ensure the pharmacy stores and manages its medicines correctly. And this ensures medicines are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities to safely manage its services. The equipment is well maintained to ensure it is fit for purpose.
Pharmacy details
Cleator Moor Health Centre
Birks Road
CLEATOR MOOR
CA255HP
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |