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Pharmacy inspections

Inspection reports and learning from inspections

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Cohens Chemist (1099894)

Inspection outcome: Standards met

Last inspection: 06/08/2019

Pharmacy context

This is a community pharmacy inside a medical centre containing a number of GP practices. It is situated in the residential area of St Annes, on the Fylde coast. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services such as seasonal flu vaccinations. A number of people receive their medicines in multi-compartment compliance aids. An additional GP practice moved into the medical centre earlier this year which has resulted in the pharmacy dispensing a higher volume of prescriptions recently.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy team follows written procedures, and this helps to maintain the safety and effectiveness of the pharmacy’s services. Members of the team record things that go wrong and discuss them to help identify learning and reduce the chances of similar mistakes happening again. The pharmacy keeps most of the records it needs to by law. People who work in the pharmacy receive training about the safe handling and storage of data. This helps to make sure that they know how to keep private information safe. 

Principle 2. Staff

Standards met

There are enough staff to manage the pharmacy's workload and they are properly trained for the jobs they do. The pharmacy team complete some additional training to help them keep their knowledge up to date.

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services provided. A consultation room is available to enable private conversations. 

Principle 4. Services, including medicines management

Standards met

The pharmacy's services are easy to access. And it manages and provides them safely. It gets its medicines from appropriate sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. But the pharmacy team does not always identify people who receive higher risk medicines. So it might not always check that the medicines are still suitable, or give people advice about taking them. 

Principle 5. Equipment and facilities

Standards met

The pharmacy’s team members have access to the equipment they need for the services they provide.

Pharmacy details

St Annes Primary Care Centre
Durham Avenue
LYTHAM ST. ANNES
FY82EP
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards