Inspection outcome: Standards met
Last inspection: 04/04/2019
Pharmacy context
This is a busy community pharmacy, in a large health centre, on a main road. The pharmacy dispenses NHS prescriptions and sells a range of over-the-counter medicines. It supplies a large number of medicines in multi-compartment devices to help people take their medicines at the right time. These are prepared in another Cohens pharmacy in the Bolton area.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy team members are properly trained for the jobs they do. They get some ongoing training to help them keep up to date. But this is not always recorded so gaps in their knowledge might not be identified and supported. The team members work well together, are comfortable about providing feedback to their manager and receive feedback about their own performance. The pharmacy enables the team members to act on their own initiative and use their professional judgement to the benefit of people who use the pharmacy’s services.
Principle 3. Premises
The premises are clean and provide a safe, secure and professional environment for people to receive healthcare.
Principle 4. Services, including medicines management
The pharmacy offers a range of healthcare services which are generally well managed and easy for people to access. It sources, stores and supplies medicines safely. And carries out some checks to ensure medicines are in good condition and suitable to supply. Pharmacy team members are helpful and give advice to people about healthy living and where they can get other support.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |