Inspection outcome: Standards met
Last inspection: 29/01/2020
Pharmacy context
This busy pharmacy is situated near to a medical centre in an urban residential area, serving the local population. It mainly supplies NHS prescription medicines and it prepares some of them in weekly multi-compartment compliance packs to help make sure people take them safely. It also offers a prescription ordering service. The pharmacy provides other NHS services such as minor ailment consultations and substance misuse treatments.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages its risks well. The pharmacy team follows written instructions to help make sure it provides safe services. The team usually reviews its mistakes which helps it to learn from them. Pharmacy team members receive training on protecting people's information, and they understand their role in protecting and supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide safe and effective services. Team members work well together and qualified staff have the skills necessary for their roles. But they don't complete any ongoing training, so their knowledge may not always be fully up to date.
Principle 3. Premises
The premises are clean, secure and spacious enough for the pharmacy’s services. It has a private consultation room, so members of the public can have confidential conversations and maintain their privacy.
Principle 4. Services, including medicines management
The pharmacy’s working practices are suitably effective, which helps make sure people receive safe services. It gets its medicines from licensed suppliers and manages them effectively to make sure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment that it needs to provide its services effectively, which it properly maintains. And it has the facilities to secure people's information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |