Inspection outcome: Standards met
Last inspection: 14/11/2019
Pharmacy context
The pharmacy is adjacent to a health centre in the suburbs of Bradford. Pharmacy team members dispense NHS prescriptions and sell a range of over-the-counter medicines. They offer services including medicines use reviews (MURs), the NHS New Medicines Service (NMS) and seasonal flu vaccinations. Pharmacy team members supply medicines to people in multi-compartment compliance packs. And, they deliver medicines to people at home. The pharmacy provides a substance misuse service.
Inspection summary findings
Principle 1. Governance
The pharmacy has procedures to identify and manage risks to its services. And pharmacy team members generally follow the pharmacy’s written procedures to complete the required tasks. The pharmacy protects people’s confidential information. And it keeps the records it must by law. Pharmacy team members know how to help safeguard the welfare of children and vulnerable adults. They record and discuss some mistakes that happen when dispensing. But they dont record much detail about why mistakes happen. So, they may miss opportunities to improve and reduce the risk of further errors.
Principle 2. Staff
Pharmacy team members have the right qualifications and skills for their roles and the services they provide. They complete ad-hoc training. And, they learn from the pharmacist and each other to keep their knowledge and skills up to date. Pharmacy team members feel comfortable making suggestions to help improve pharmacy services.
Principle 3. Premises
The pharmacy is clean and properly maintained. It provides a suitable space for the services provided. But the area for dispensing is small for the volume of work undertaken. So, the team members work effectively to make sure they provide services safely. The pharmacy has a suitable room where people can speak to pharmacy team members privately.
Principle 4. Services, including medicines management
The pharmacy’s services are easily accessible to people, including people using wheelchairs. And, the pharmacy has systems in place to help provide its services safely and effectively. It generally stores, sources and manages its medicines safely. The pharmacy dispenses medicines into devices to help people remember to take them correctly. And pharmacy team members manage this service well. They take steps to identify people taking high-risk medicines. And, they provide these people with advice to help them take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment available, which it properly maintains. And it manages and uses the equipment in ways that protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |