Inspection outcome: Standards met
Last inspection: 10/07/2019
Pharmacy context
The pharmacy is in a row of shops in a residential area in Harrogate. It dispenses NHS and private prescriptions and sells over-the-counter medicines. The pharmacy offers a prescription collection service from local GP surgeries. And it delivers medicines to people’s homes. It supplies medicines in multi-compartmental compliance packs, to help people remember to take their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy has up-to-date procedures for pharmacy team members to follow. And it has some systems for people using its services to feedback their views. The pharmacy mostly keeps the records it needs to by law. And the pharmacy team members know how to protect the safety of vulnerable people. The pharmacy generally manages risks to its services. And it records mistakes that happen whilst dispensing. But sometimes it may not make the most effective changes. And this may mean that the same or a similar mistake may happen again.
Principle 2. Staff
Principle 3. Premises
The pharmacy’s premises are
clean, secure and suitable to provide its services safely. The pharmacy’s team
appropriately manages the available space. And it has a suitable consultation
room for people to have private conversations.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. The pharmacy gets its medicines from reputable suppliers and it mostly stores and manages its medicines appropriately. The services are generally well managed. The pharmacy may not always identify people who take higher-risk medicines. And this may mean that these people do not always get the information they need to help take their medicines safely.
Principle 5. Equipment and facilities
Equipment required for the delivery of pharmacy services is readily available, stored appropriately and used in a way that protects the privacy and dignity of people.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |