Inspection outcome: Standards met
Last inspection: 08/11/2022
Pharmacy context
This is a traditional community pharmacy, situated in a semi‐rural residential area, serving the local population. It mainly supplies NHS prescription medicines, and it has a home delivery service. A large number of people receive their medicines in weekly multi‐compartment compliance packs to help make sure they take them safely. It provides other NHS services such as influenza vaccination and the community pharmacy consultation service (CPCS).
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages the risks associated with its services. It has written policies and procedures to help make sure it operates safely and the pharmacy team members generally follow these in practice. The team usually reviews its mistakes so that it can learn from them. Team members know how to protect and support vulnerable people, and they understand their role in securing people's confidential information.
Principle 2. Staff
The pharmacy has enough staff to provide safe and effective services. Team members understand their individual roles and they work well together. Staff complete the right training for their roles.
Principle 3. Premises
The premises are clean, secure and spacious enough for the pharmacy’s services. It has consultation facilities, so the pharmacy team members can speak to people in private.
Principle 4. Services, including medicines management
The pharmacy’s working practices are generally effective, which helps make sure people receive safe services. It gets its medicines from licensed suppliers and manages them appropriately to make sure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy team has the equipment and facilities that it needs for the services it provides. The equipment is appropriately maintained and used in a way that protects people's privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |