Inspection outcome: Standards met
Last inspection: 22/04/2021
Pharmacy context
This busy community pharmacy is located in the town centre. Most people who use the pharmacy are from the local area. The pharmacy dispenses NHS prescriptions and sells a range of over-the-counter medicines. It supplies a large number of medicines in multi-compartment compliance aid packs to help people take their medicines at the right time. The inspection was carried out during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Pharmacy team members work well together in a busy environment and they have the right training and qualifications for the jobs they do. Team
members are comfortable providing feedback to their manager and they receive
informal feedback about their own performance.
Principle 3. Premises
The pharmacy generally provides a suitable environment for people to receive
healthcare services. It has a private consultation room that enables it to
provide members of the public with the opportunity to have confidential
conversations.
Principle 4. Services, including medicines management
The pharmacy offers a range of healthcare services which are
generally well managed and easy for people to access. The pharmacy gets its
medicines from licensed suppliers and it carries out some checks to ensure
medicines are in good condition and suitable to supply. But the team could do more to make sure it manages all medicines safely and effectively.
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |