Inspection outcome: Standards met
Last inspection: 02/07/2024
Pharmacy context
This community pharmacy is located in a health centre. It is situated in a residential area of Bromley Cross, Bolton. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including seasonal flu vaccinations and the NHS Pharmacy First service. The pharmacy supplies medicines in multi-compartment compliance packs for some people to help them take their medicines at the right time.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the
risks associated with its services to make sure people receive appropriate
care. Members of the pharmacy team follow written procedures to help make sure
they work safely, and they complete tasks in the right way. And they understand
their role in protecting vulnerable people and keep people’s personal
information safe. Team members respond appropriately when mistakes happen
during the dispensing process, but they do not always make a record when things
go wrong so some learning opportunities may be missed.
Principle 2. Staff
The pharmacy has enough
team members to manage the workload safely. And they are appropriately trained
for the jobs they do. But team members do not get regular ongoing training, so
there may be gaps in their knowledge and skills.
Principle 3. Premises
The pharmacy is clean and
tidy, and it generally provides a suitable environment for the delivery of
healthcare services. It has a consultation room, so that people can speak to
the pharmacy team members in private when needed.
Principle 4. Services, including medicines management
The pharmacy largely provides its services safely. It obtains its medicines from licensed sources and generally manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use. However, people who have their medicines supplied in compliance packs are not provided with patient information leaflets, which could mean that they do not have all the information about the medicines they are taking.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services. Equipment is maintained and kept clean so that it is safe and ready to use.
Pharmacy details
Egerton Dunscar Health Ctn
Darwen Road
Bromley Cross
BOLTON
BL79RG
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |