Inspection outcome: Standards met
Last inspection: 11/12/2019
Pharmacy context
The pharmacy is located within a parade of shops on a busy main road. The pharmacy provides a travel vaccination clinic (including yellow fever) and supplies medicines in multi-compartment compliance packs to people who need help managing their medicines. It provides Medicines Use Reviews (MUR), the New Medicine Service (NMS), emergency hormonal contraception and provides flu vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks associated with providing its services. It largely keeps the records it is required to by law. Team members work to written procedures to help provide the pharmacy’s services safely. Team members know how to safeguard vulnerable people. They respond appropriately when mistakes happen during the dispensing process. This helps them prevent similar mistakes from happening in the future and makes the services safer.
Principle 2. Staff
The pharmacy has enough team members to provide its services, and they work effectively together and are supportive of one another. They have the appropriate skills, qualifications and training to deliver services safely and effectively. Team members get time set aside for ongoing structured training. This helps them keep their knowledge and skills up to date.
Principle 3. Premises
The premises are suitable for the pharmacy’s services and are clean and tidy. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy delivers its services in a safe and effective manner. It gets its stock from reputable sources and mostly stores it properly. It takes the right action in response to safety alerts to make sure that people get medicines and medical devices that are safe to use. People with a range of needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |