Inspection outcome: Standards met
Last inspection: 11/07/2019
Pharmacy context
This is an independently run community pharmacy. The pharmacy is on a parade of locally run shops and businesses on the main street running through Ruislip Manor.
As well as the NHS Essential Services, the pharmacy provides, a delivery service. Medicines Use Reviews (MURs), New Medicines Service (NMS) and medicines are supplied in multicompartment compliance aids for 50 people. It also provides a stop smoking service and substance misuse services including supervised consumption and needle exchange.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective. Its team members understand their roles and responsibilities and keep people’s information safe. The pharmacy’s team members deal well with errors and mistakes. They record the mistakes they make and take action to reduce the chance of making similar mistakes in future.
Principle 2. Staff
The pharmacy team manages the workload well. Team members work well together. They are comfortable about providing feedback to pharmacists and managers and are involved in improving the pharmacy’s services.
Principle 3. Premises
The pharmacy’s premises are clean, tidy and organised. They provide a safe, secure and professional environment for people to receive healthcare services.
Principle 4. Services, including medicines management
The pharmacy generally provides services safely and tries to make its services available to everyone but, it does not always give people using multi-compartment compliance aids all the information they need to help them use their medicines properly. In general, the pharmacy manages its medicines safely and effectively. But, is not yet scanning products with a unique barcode, as required in law. The pharmacy generally stores its medicines safely. And it carries out checks to help make sure that its medicines are fit for purpose. But it could do more to make sure that all medicines are removed from stock as soon as they have expired.
Principle 5. Equipment and facilities
The pharmacy’s team members have the equipment and facilities they need to provide services safely. They use facilities and equipment in a way that keeps people’s information safe and secure.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |