Inspection outcome: Standards met
Last inspection: 10/07/2019
Pharmacy context
This village pharmacy is within a GP practice. The pharmacy is open until late six days a week. It sells over-the-counter medicines and it dispenses NHS and private prescriptions. The pharmacy also offers advice about the management of minor illnesses and long-term conditions. It supplies medicines in multi-compartmental compliance packs, designed to help people remember to take their medicines. And it delivers medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy has procedures and processes in place to manage the risks associated with the services it delivers. But it does not review all procedures in a timely manner. This means that information within some procedures may not reflect the current practice of the pharmacy’s team members. It generally keeps all records it must by law. But some gaps in these records occasionally result in incomplete audit trails. The pharmacy advertises how people can provide feedback about its services and it acts on this feedback appropriately. Pharmacy team members know how to protect vulnerable people. And they keep people's information secure. Pharmacy team members discuss the mistakes they make during the dispensing process. But they do not have access to up-to-date information to help inform shared learning following these mistakes.
Principle 2. Staff
The pharmacy generally manages its workload well. Pharmacy team members are either working towards, or have completed, accredited training for their roles. But the pharmacy occasionally allows a member of the team to undertake tasks beyond the level of training they have completed. This practice could increase risks during the dispensing process. The pharmacy gives staff time during working hours to complete ongoing learning. And team members are confident to make suggestions and provide feedback about the pharmacy.
Principle 3. Premises
The pharmacy is clean and secure. It is small, meaning that some areas have become cluttered overtime. But pharmacy team members generally manage work space well.
Principle 4. Services, including medicines management
The pharmacy makes its services accessible to people and it supports people’s health needs. The pharmacy manages its services adequately. But it does not always complete monitoring checks when dispensing high-risk medicines to help people take their medicine safely. The pharmacy obtains its medicines from reputable sources. And it stores and manages them appropriately to help make sure they are safe to use. It has some systems in place to provide assurance that its medicines are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment and facilities it needs to provide its services safely.
Pharmacy details
Carcroft Health Centre
Chestnut Avenue
Carcroft
DONCASTER
DN68AG
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |