Inspection outcome: Standards met
Last inspection: 27/02/2023
Pharmacy context
This is a community pharmacy in a small parade of shops close to the centre of Cirencester, Gloucestershire. The pharmacy dispenses NHS and private prescriptions. It sells a range of over-the-counter medicines, offers a delivery service, supplies medicines to people in residential care homes and inside multi-compartment compliance packs to people who find it difficult to manage their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy has suitable systems to identify and manage the risks associated with its services. Members of the pharmacy team monitor the safety of their services by recording their mistakes and learning from them. They understand their role in protecting the welfare of vulnerable people. The pharmacy protects people’s private information appropriately. But some of its records could be better maintained.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. The pharmacy's team members are suitably trained or now undertaking the appropriate training. And they have access to ongoing resources to keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy premises provide a suitable environment for people to receive healthcare services. It is clean and tidy, professionally presented and secure against unauthorised access. And it has a separate space where confidential conversations or services can take place.
Principle 4. Services, including medicines management
The pharmacy has safe working practices and provides useful services. The pharmacy sources its medicines from reputable suppliers. It stores and manages its medicines well. Team members identify people with higher-risk medicines so that they can provide the appropriate advice. This helps ensure they take their medicines correctly.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment it needs to provide its services safely. And its equipment is kept clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |