Inspection outcome: Standards met
Last inspection: 20/10/2022
Pharmacy context
This health-centre pharmacy is part of a family-run chain of independent pharmacies. It dispenses prescriptions mainly generated from the surgery within the centre and it sells a small range of medicines over-the-counter. It offers a prescription delivery service, flu vaccinations, New Medicine Service (NMS) and Hypertension case-finding service.
Inspection summary findings
Principle 1. Governance
The pharmacy has safe and effective working practices. It manages risks well by doing regular reviews and it maintains all its records required by law. Its team members understand how they can help to protect vulnerable people. And they keep people’s private information securely.
Principle 2. Staff
The pharmacy has enough skilled team members to delivery its services safely and effectively. Members of the pharmacy team work well together and are supportive of each other. And they are very well supported with on-going training help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy’s premises are compact, but members of the pharmacy team are aware of this and take steps to help prevent any adverse events. The premises are kept clean and secure from unauthorised access.
Principle 4. Services, including medicines management
The pharmacy manages its services well to ensure people get appropriate care and support to manage their medicines safely. People with different needs can access the pharmacy’s services. The pharmacy gets its medicines from licensed wholesalers and stores them correctly. Members of the pharmacy team take the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And team members use the equipment in a way that protects people’s privacy and dignity.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |