Inspection outcome: Standards met
Last inspection: 21/02/2022
Pharmacy context
This is a community pharmacy situated in a medical centre in Hove. The main business of the pharmacy is dispensing NHS prescriptions. It also provides the New Medicine Service. And dispenses medicines into multi-compartment compliance packs for a small number of people. It offers a delivery service for people in their own homes. The inspection was undertaken during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy identifies and properly mitigates the risks associated with its services. People using the pharmacy can provide feedback. And staff know how to protect the welfare of vulnerable people. The pharmacy adequately keeps the records it needs to by law, to show that medicines are supplied safely and legally. When a mistake happens, staff respond well, and they make records to help learn from these events. The pharmacy generally protects people’s personal information well. But it could do more to make sure its confidential waste is disposed of appropriately.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. Staff do the right training for their roles. And they are given some ongoing training to help keep their knowledge and skills up to date. They feel comfortable about raising concerns or making suggestions. And they can take professional decisions to help ensure people using the pharmacy are kept safe.
Principle 3. Premises
The premises are suitable for the pharmacy’s services, and they are kept secure. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy generally provides its services safely, and people can access them. It gets its medicines from reputable sources and largely stores them appropriately. It takes the right action in response to safety alerts, so that people get medicines and medical devices which are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services. It uses its equipment in a way which helps protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |