Centennial Pharmacy (1120610)

Inspection summary findings

Principle 1. Governance

The pharmacy’s working practices are generally safe and effective. The pharmacy team satisfactorily manages risks in provision of its services. The pharmacy has written procedures which tell staff how to complete tasks safely. It keeps the records it needs to show medicines are supplied safely and legally. The pharmacy team members make sure that people have the information they need so that they can use their medicines safely. They understand their role in protecting the welfare of vulnerable people and keeping people’s information secure.

Principle 2. Staff

The pharmacy team members work well together to manage the workload in the pharmacy. Team members are properly trained for the jobs they do.

Principle 3. Premises

The pharmacy’s premises are safe, clean and suitable for the services provided. The pharmacy prevents people accessing the premises when it is closed to keep medicines and information safe.

Principle 4. Services, including medicines management

The pharmacy tries to make its services accessible to everyone and stays open later than usual. The pharmacy gets its medicines from reputable suppliers and makes sure they are stored securely at the correct temperature. The pharmacy team members take the right action if any medicines need to be returned to the suppliers. They highlight prescriptions for high-risk medicines to provide people with the information they need to take their medicines safely.

Principle 5. Equipment and facilities

The pharmacy has the equipment and facilities it needs to provide its services. It uses these appropriately to protect people’s private information.