Inspection outcome: Standards met
Last inspection: 24/04/2023
Pharmacy context
This is a community pharmacy located on a high-street in Southport, Merseyside. Due to the type of contract this pharmacy has with the NHS, it is not able to provide face-to-face dispensing services. So people have their medicines delivered. The pharmacy provides some face-to-face pharmacy services such as COVID vaccinations. It also supplies medicines in multi-compartment compliance aids for some people to help them take the medicines at the right time. The majority of the pharmacy's workload was dispensing medicines for people who resided in care homes.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written procedures, and this helps to maintain the safety and effectiveness of the pharmacy's services. The pharmacy keeps the records it needs to by law. And members of the team understand how to keep private information safe. They discuss things that go wrong so that they can learn from them, but they do not keep records of this. So they may miss some learning opportunities.
Principle 2. Staff
There are enough staff to manage the pharmacy's workload and they are appropriately trained for the jobs they do. Members of the pharmacy team complete training related to their roles. But they do not complete regular ongoing training, so their learning needs may not always be addressed.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. And the website contains enough information to inform people about who is providing the service.
Principle 4. Services, including medicines management
The pharmacy's services are accessible, and it manages them effectively. The pharmacy gets its medicines from recognised sources and stores them appropriately. And it carries out checks to make sure the medicines are in good condition.
Principle 5. Equipment and facilities
Members of the pharmacy team have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |