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Pharmacy inspections

Inspection reports and learning from inspections

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Care Pharmacy (9011490)

Inspection outcome: Standards met

Last inspection: 09/12/2021

Pharmacy context

This is a community pharmacy in a village on the edge of Dunfermline. It is a relatively new service into the area. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. And it supplies medicines to care homes. The pharmacy offers a repeat prescription collection service and a medicines’ delivery service. It also provides substance misuse services and dispenses private prescriptions. The pharmacy team advises on minor ailments and medicines’ use. And supplies a range of over-the-counter medicines. It offers the NHS smoking cessation service, and seasonal flu vaccination. This pharmacy was inspected during the COVID-19 pandemic. 

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy suitably identifies and manages the risks with its services including reducing the infection risk during the pandemic. The pharmacy team members follow written processes for the pharmacy’s services to help ensure they provide them safely. They record mistakes to learn from them and make changes to avoid the same mistakes happening again. The pharmacy keeps all the records that it needs to by law, and it keeps people’s private information safe. Team members know who to contact if they have concerns about vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough qualified and experienced team members to safely provide its services. They are trained and competent for their roles and the services they provide. Team members make decisions and professional judgements within their competence to help people. They know how to make suggestions and raise concerns if they have any to keep the pharmacy safe.

Principle 3. Premises

Standards met

The pharmacy premises are clean and suitable for the pharmacy services provided. The pharmacy has suitable facilities for people to have conversations with team members in private. The pharmacy is secure when closed.

Principle 4. Services, including medicines management

Standards met

The pharmacy helps people to access its services which it provides safely. Pharmacy team members follow written processes relevant to the services they provide. They support people by providing them with suitable information and advice to help them use their medicines. And they provide extra written information to people taking higher risk medicines. The pharmacy obtains medicines from reliable sources and mostly stores them appropriately. Team members know what to do if medicines are not fit for purpose.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to deliver its services. And it looks after this equipment to ensure it works.

Pharmacy details

2 Loch Street
Townhill
Dunfermline
KY120HH
Scotland

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards