Inspection outcome: Standards met
Last inspection: 26/05/2026
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Pharmacy context
This is a community pharmacy in a predominantly residential area of Inverness. Its main services include dispensing of NHS prescriptions, and it provides medicines in multi‐compartment compliance packs to help people take them properly. The packs are dispensed at an offsite pharmacy hub owned by the same group. The pharmacy also provides medicines to people living in local care homes. Team members advise on minor ailments and medicines use. This was a reinspection following an inspection in November 2025 where the pharmacy did not meet Standards 1.1 and 4.3. This reinspection focused on those Standards which had previously not been met. Since the last inspection, the written procedures have been updated to reflect current practice. All pharmacy medicines are now stored as they should be, including higher risk medicines. And there have been amendments to the pharmacy procedure for checking expiry dates of medicines stored outside of the dispensing robot.
Inspection summary findings
Principle 1. Governance
Principle 4. Services, including medicines management
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |