Inspection outcome: Standards met
Last inspection: 19/11/2024
Pharmacy context
The pharmacy is in a largely residential area on Mersea island. It provides NHS dispensing services and the New Medicine Service. And it supplies medicines in multi-compartment compliance packs to some people who live in their own homes and need this support.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy adequately identifies and manages the risks associated with its services to help provide them safely. It protects people’s personal information well. And people can provide feedback about the pharmacy’s services. Team members understand their role in protecting vulnerable people. And the pharmacy largely keeps the records it needs to keep by law, to show that its medicines are supplied safely and legally. But it doesn’t always record mistakes that happen during the dispensing process. And this could mean that team members are missing out on opportunities to learn and improve the pharmacy’s services.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. Team members can raise concerns to do with the pharmacy or other issues affecting people’s safety. And they can complete training at work to help keep their knowledge and skills up to date.
Principle 3. Premises
People can have a conversation with a team member in a private area. The premises provide a safe, secure, and clean environment for the pharmacy's services.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them well. The pharmacy gets its medicines from licensed wholesalers and largely stores them properly. It responds appropriately to drug alerts and product recalls. And people with a range of needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy largely has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
Pharmacy details
Unit 1
37 to 39 Kingsland Road
West Mersea
Colchester
CO5 8RA
United Kingdom
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |