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Pharmacy inspections

Inspection reports and learning from inspections

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Brough Pharmacy (1086098)

Inspection outcome: Standards met

Last inspection: 17/03/2022

Pharmacy context

​This is a community pharmacy in the village of Brough, Hull. The pharmacy sells over‐the‐counter medicines, dispenses NHS and private prescriptions, and offers private cholesterol and diabetes testing services. It delivers medicines for some people to their homes. And it dispenses medicines to some people in multi-compartment compliance packs. The inspection was completed during the COVID-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy effectively identifies and manages risks with its services. Team members record and report details of any mistakes they make while dispensing. This helps the pharmacy make changes to the way it works to improve patient safety. The pharmacy suitably manages the risks with infection control during the pandemic to help keep members of the public and team members safe. It maintains the records it needs to by law and correctly secures people's private information.

Principle 2. Staff

Standards met

The pharmacy's team members have the necessary qualifications and skills to provide the pharmacy's services. They manage the workload well and support each other as they work. They feel comfortable raising concerns, giving feedback and suggesting improvements to provide a more effective and safe service.

Principle 3. Premises

Standards met

The pharmacy keeps its premises clean, secure, and well maintained. It has a suitable, sound‐proofed room where people can have private conversations with the pharmacy's team members. 

Principle 4. Services, including medicines management

Standards met

The pharmacy makes its services accessible to people. And manages its services well to help people look after their health. The pharmacy correctly sources and manages its medicines. And it completes regular checks of its medicines to make sure they are in date.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services. And it uses its equipment appropriately to protect people's confidentiality. 

Pharmacy details

Unit 6 Retail Development
On Welton Road
Brough
HULL
HU151AF
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards