Inspection outcome: Standards met
Last inspection: 12/09/2024
Pharmacy context
This community pharmacy is in a suburb of Hull. The pharmacy dispenses NHS prescriptions and sells over-the-counter medicines. The pharmacy provides other NHS services including the Pharmacy First service and hypertension case finding service. The pharmacy has an automated prescription collection point that allows people to collect their medication 24-hours a day, seven days a week.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services well. It has up-to-date written procedures that the team members follow to help ensure they provide the pharmacy’s services safely. And it generally keeps the records it needs to by law. Team members suitably protect people’s confidential information, and they understand their role to help protect vulnerable people. Team members respond appropriately when mistakes happen by identifying what caused the error and acting to prevent future mistakes.
Principle 2. Staff
The pharmacy has a team with a good range of experience and skills to safely provide its services. Team members work well together and are good at supporting each other in their day-to-day work. They discuss ideas and implement processes to enhance the safe and effective delivery of the pharmacy’s services. Team members have opportunities to receive feedback and complete training so they can suitably develop their skills and knowledge.
Principle 3. Premises
The pharmacy premises are clean, secure and suitable for the services provided. And the pharmacy has appropriate facilities to meet the needs of people requiring privacy when using its services.
Principle 4. Services, including medicines management
The pharmacy provides a range of services which are easily accessible for people. Team members manage the pharmacy services well to help people receive appropriate care and to make sure people receive their medicines when they need them. The pharmacy obtains its medicines from recognised sources, and it stores them properly. The team regularly carries out checks to make sure medicines are in good condition and are suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |