Inspection outcome: Standards met
Last inspection: 22/03/2024
Pharmacy context
This pharmacy is located on
a busy main road in Bedford town centre. It dispenses both NHS and private
prescriptions and supplies some people with medicines in multi-compartment
compliance packs. The pharmacy provides some NHS services such as the Pharmacy
First service and the New Medicine service. It also offers a service where
people are supervised taking their medicines when needed. A COVID-19
vaccination service is also available.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy
team follow written instructions to help them work safely and effectively. They
make a record of their mistakes and discuss them so that they can learn from
them. The pharmacy largely keeps the records that are needed by law. And its
team members take appropriate action to safeguard people that are vulnerable.
Principle 2. Staff
The pharmacy has enough
suitably skilled team members to safely provide its services. And it provides
support to members of the team who are on training courses. Members of the team
feel comfortable to raise concerns and provide feedback.
Principle 3. Premises
The environment is suitable
for the provision of pharmacy services. The pharmacy premises are clean and
large enough to manage the workload safely. A consultation room is available
for people to have a private conversation with a member of the team.
Principle 4. Services, including medicines management
The pharmacy provides the
services it offers in a safe manner. The pharmacy gets its medicines and
devices from appropriate sources. Its team members carry out sufficient checks
to make sure they are safe to supply to people, but a record is not always made
which means some medicine stock may be overlooked. Members of the team give
advice to people when supplying higher-risk medicines to help make sure they
are appropriate for people to use.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs to provide its services safely. It maintains the equipment
appropriately and keeps it securely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |