Inspection outcome: Standards met
Last inspection: 27/12/2019
Pharmacy context
The pharmacy is in the main
shopping area of the small market town. It provides NHS and private
prescription dispensing mainly to local residents. The team also dispenses
medicines in multi-compartment compliance packs for a large number of people.
And the pharmacy provides treatment and support for people using the drug and
alcohol service. In the 2019 to 2020 season they supplied over 500 people with
flu vaccinations
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team work to professional standards and identify and manage risks effectively. They are clear about their roles and responsibilities and work well together. They log any mistakes they make during the pharmacy processes. And they learn from these to avoid problems being repeated. The pharmacy keeps its records up to date which show that it is providing safe services. It manages and protects information well and it tells people how their private information will be used. The team members also understand how they can help to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough qualified staff to provide safe services. The pharmacist is easily accessible to people visiting the pharmacy as he is usually positioned at the counter. Pharmacy staff are provided with training by the company and they find this useful to help keep their skills and knowledge up to date.
Principle 3. Premises
The premises are clean and provide a safe, secure and professional environment for people to receive healthcare.
Principle 4. Services, including medicines management
The pharmacy’s working practices are generally safe and effective, and it gets its medicines from reputable sources. Pharmacy team members are helpful and give advice to people about where they can get other support. The pharmacy team makes good use of the ACT to check dispensing, but it is not always clear which prescriptions she can check.
Principle 5. Equipment and facilities
The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |